John A. Eberly, Inc.

CONTACT AND POLICY

Home
SEARCH OUR SITE
Contact Us
2 Our Policy
3 ORDER ONLINE
4 Selecting Scissors and Shears for Textile Applications
5A INDUSTRIAL AND TEXTILE SHEARS LIQUIDATION
5B MISCELLANEOUS SCISSORS LIQUIDATION
6 DISCOUNT Cloth, Fabric And Textile Shears
7 SHEARS for KEVLAR, CARBON and GLASS FIBERS, PRE-PREG, COMPOSITES, TECHNICAL TEXTILES
7A SCISSORS for KEVLAR, CARBON and GLASS FIBERS, PRE-PREG, COMPOSITES, TECHNICAL TEXTILES
8 DISCOUNT Sewing Scissors
9 EC-1 Easy Cutter Cordless Electric Scissors for Kevlar, Carbon and Glass Fibers, Pre-Preg and Composites
10 Cordless Electric Shears and Cutters
11 Mini Electric Shears and Cutters
12 Electric Shears - Round Knives
13 Clauss Scissors and Shears
13A Clauss Scissors and Shears Liquidation
14 Fiskars Scissors and Shears
14A Fiskars Scissors & Shears Liquidation
15 Kai Textile Shears
16 Kretzer-Finny Industrial Shears
17 Eberly Solid Forged Stainless Steel Shears
18 High Leverage and Specialty Shears
19 Carpet And Rug Shears
20 Thread and Yarn Clips
21 Fiber Optic Scissors and Cutters
22 Embroidery, Quilting, Crewel and Needlecraft Scissors
23 Blunt Tip Fiber and Yarn Processing Scissors
24 Scissors and Shears Sharpening and Serrating Service
25 Scissors and Shears Reconditioning Service
26 Scissors, Shears and Knife Holsters
27 Lunometer® Automatic Fabric Density Counters
28 Linen Testers -Thread Counters - Pick Glasses - Course Counters
29 Knitter's and Weaver's Pliers - Fiskars Micro-Tip® Pliers
30 Tweezers and Forceps
31 Threading Hooks, Wires, Holders and Tools
32 Reed and Shuttle Hooks
33 Burling Irons - Cloth Picks - Weavers Combs
34 Hand Sewing Needles
35 CLOSEOUT Industrial Knives and Sharpening Tools
36 Professional Food Service Knives Liquidation
37 Clearance Mitchell Abrasive Cords and Tapes - Precision Brand Music Wire
38 Clearance Fairgate Rules - Lufkin Yardsticks - Safety Pins - Seam Rippers - Tag Guns Etc.

PURCHASE ORDERS Click ORDER ONLINE on the navigation bar for a convenient electronic order form.


DISTRIBUTORS & DEALERS If purchasing for resale, documented certification is required prior to order fulfillment.


PROPER FULLFILLMENT To have your order correctly processed, it is important that you provide all requested information. Please type the catalog number, product description, unit, (each unless noted otherwise) and quantity requested.


We will confirm receipt of your order, including all costs and ship date, via e-mail, fax or telephone.


Orders may also be placed by telephone to 315-449-3034, by fax to 315-449-1800 or postal mail.


TERMS Minimum purchase order value, domestic and export, $50.00. Payment must be in U.S. funds. No C.O.D. We accept prepayment by check, American Express, Discover, MasterCard and VISA. For net 30 terms on an approved open account, references are required from three current suppliers. 


CREDIT CARD PAYMENT For American Express, Discover, MasterCard and VISA, please fax the order to 315-449-1800 or call 315-449-3034. Please include account number, account issuer, name on account, mailing address, expiration date and security code.


Purchases from outside the USA or Canada require prepayment by check, or American Express, Discover, MasterCard, VISA, or bank transfer, or an irrevocable letter of credit and customs broker name, address, telephone number and e-mail address. Foreign orders should be sent via fax to 00+1+315-449-1800 or telephone to 00+1+315-449-3034


To receive a pro forma invoice including shipping charges, please provide the complete address for where the order is to be delivered and preference for shipment; UPS, DHL, FedEx, U.S. Postal Service or other.


PRICES Posted prices are subject to change with billing at prices in effect on the date order is received. We will notify you of any changes prior to processing your order.


SUBSTITUTIONS To expedite shipment when an item ordered is out of stock, discontinued or no longer available from the manufacturer, a suitable substitute will be suggested. Non-Stock Items Requisitions for items that are not part of our standard inventory, custom made items and certain machinery replacement parts may require prepayment. Purchase orders for non-stock items may not be cancelled. Non-stock items may not be returned, unless defective.


DELIVERY SHIPPING POINT All orders are shipped FOB from our warehouse or manufacturer’s location.


CARRIER Orders are routinely shipped via United Parcel Service - Ground (surface transportation). UPS expedited service may be requested or shipment via the US Postal Service. Note that Priority Mail service is available only within the US and Canada. If you have another preference, please inform us. The carrier’s posted fee will be added to your invoice.


INSURANCE We routinely insure all parcels.


QUOTATIONS Requests for price quotations will be provided in writing and are valid for 30 days unless stated otherwise.


GUARANTEE All products are covered by the manufacturer’s warranty. All services are fully guaranteed by John A. Eberly, Inc. Claims for defective products should be made in writing.


DISCLAIMER John A. Eberly, Inc. assumes no liability for any unauthorized modifications, repairs, installation, maintenance, storage, improper use or neglect, for either its own products or those of the manufacturers it represents.


RETURNED ITEMS & ADJUSTMENTS All sales are final. Should circumstances require that merchandise be returned for adjustment, authorization is required within 10 days of receipt. Please retain the packing list included with the order and contact us for shipping instructions. All items described as “closeout” or “used”, are not returnable unless proved defective. Goods returned will be inspected and tested and when warranted, a refund, credit or exchange will be provided. Orders returned because we erred, will receive an appropriate credit or allowance. Please ship freight prepaid.


CUTLERY MAINTENANCE & REPAIR SERVICE Any scissors, shears or knives to be sharpened or reconditioned, or repair service on electric shears, should be shipped prepaid to 136 Beattie Street, Syracuse NY 13224. Please include a service order describing the repair requested. Labor rate for electric shears service is $40.00 per hour. A written cost estimate for replacement components and service will be provided gratis.


LIABILITY John A. Eberly, Inc. is not responsible for any shortages, damage, loss or delay beyond its reasonable control.


DISCREPANCIES Please inspect your order when it is received and review item(s) requested with the description on the enclosed packing list. Any shortage, duplication, incorrect item or other discrepancy must be reported to us within five days of receipt.


DAMAGED & MISSING MERCHANDISE In the event a shipping carton is broken and merchandise is damaged or missing, the shipment should be refused on the basis of visual inspection.


LOST SHIPMENTS Title to all merchandise purchased passes to the customer upon delivery to carrier at shipping point. If delivery is not made within a reasonable period after the order is consigned to the carrier, please contact us. The shipment will be traced, a claim may be filed and a replacement order processed. When the carrier’s investigation determines liability, account settlement will be resolved. 

 

  

John A. Eberly, Inc.
Textile and Sewing Scissors and Shears
Professional Cutlery
Textile Mill Tools and Supplies

Box 8047 Syracuse NY 13217

Tel 800-532-3759 or 315-449-3034
Fax 315-476-1800

WorldwideShipment.jpg

creditcards1.jpg